Refund policy

We offer a 30-day return policy, meaning you can request a return within 30 days of receiving your item.

To be eligible for a return, your item must be unused and in the same condition that you received it. We always aim to make things right, so if you experience any issues with your order, please don’t hesitate to get in touch.

To start a return, simply contact us at admin@simplelifeco.uk. We aim to respond to all enquiries within 24 hours and will provide clear instructions on how and where to send your item.

Once your return has been received and approved, your refund will be issued to your original payment method. Please note that it may take some time for your bank or credit card provider to process the refund.

If you have any questions or need assistance at any stage, our team is here to help.